Cookie policy
This cookie policy is designed to inform you about what cookies are, how we use them, and how you can manage them if you choose to. We're giving you this information as part of our initiative to comply with the new recent legislation on how cookies should be used.

What are Cookies
We use cookies, which are small text files, to improve your experience on our website and to show you personalised content. You can allow all or manage them individually.

Types of cookies we use
Like many websites, we make use of essential session cookies and persistent functional cookies, neither of which collect any personally identifiable information. We also use analytics to monitor what pages are being used and to help improve the customer experience.

Essential Cookies
We use essential session cookies which only last for the duration of your visit, to enable us to identify that the same person is moving from page to page. These cookies are deleted the moment you close your browser.
Details of these cookies are below - It does not contain any personally identifiable information and is deleted when the user closes the browser.

ASP.NET_SessionId

Functional Cookies
Some cookies we use are persistent, in that they remain on your computer even after you leave our site. These remain on your computer after you have visited our site, meaning the site can remember your settings for when you return. Details of these cookies are below - they are set to expire after a month:

WOWcookiesettingsV1 - this cookie is used to remember your cookie preferences. It is purely a Y/N type string. Without this you would need to agree to our cookie usage each time you use the site.


Google Analytics and YouTube
Google Analytics allows us to track how popular our site is and to record visitor trends over time. Google Analytics use cookies to help track which pages are accessed. We use YouTube to show you videos of how to clean your wool carpets. The cookies they use may change and are persistant.

The Google cookies contain no personally identifiable information, but it does use your IP address to determine where in the world you are accessing the site from, and to track page visits within the site. The name of these cookies are:
_gid
_ga
_gat
__utma

Managing your cookies
We recommend that you don’t block all cookies because parts of our website rely on them to work properly.

You can click the link below to manage your cookies.
Manage Cookies